Order processing

Free your logistic to grow your e-commerce

Provide you with an innovative team and engineering dedicated to e-commerce, to satisfy a purchase and retain your e-buyer!

Orders placed on your e-commerce site are interfaced into our information system.

Once the order has been placed, our teams take the products from your stock, scan and package your packages. At your request we also insert documents and letters, samples ...

PREPARING YOUR ORDERS

The preparation of orders is an essential step in the smooth running of the Internet user's shopping experience on your e-commerce store.
With eComLog and thanks to our information system:

You free yourself from the time spent on this operation

You manage the preparation of orders in real time as if you were there

You get all the information you need to ensure your customer communication on your site

ORDER PREPARATIONS

Benefiting from a know-how proven over many years, your order preparation is ensured with efficiency, reliability and speed. The first commitment we make is to process all orders received before 1 p.m. for same day shipping!

Orders recorded on your e-commerce site are fed into our information system (manually or by interface as desired).
Once the order arrives on our eComLog system, preparation begins immediately:

  • Collection of the products making up the order by our teams. Each item is scanned during picking to ensure order compliance
  • Packaging of your order:multiple possibilities of packaging in boxes or envelopes or developed to measure according to your needs. If necessary, shimming is added to preserve the integrity of your products
  • At your request, we can also add any type of documents, letters, flyers ...
  • Editing of the preparation slip

BE AGILE TO SERVE YOU BEST

Our information system allows you to view in real time the processing status of your orders, you also have the possibility of intervening in order to rectify certain points if necessary: ​​our objective is to ensure you the most responsive service possible in the goal of satisfying your end customer.

Another advantage for your end customer is that all orders registered in our system before 1 p.m. are dispatched the same day.
This gives your customers an accurate, reliable and fast order picking service without you having to worry about a thing.

A last minute change?
No problem, we intervene at your request and find solutions because we are aware of the necessary reactivity to the hazards encountered during an internet sale (modification of references, change of address or delivery method, etc.).